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Frequently Asked Questions
Here's a list of questions that we are frequently asked about our services. If your question isn't on here, please get in touch with us! We want to make sure your wedding or function meets your perfect expectations!
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How Much Do You Charge?All our quotes are personalised to your specific requirements and will vary depending on additional sets, early arrival, DJ sets, as well as any expenses where applicable. We can be really flexible and we always try our best to fit around your budget and requirements so please feel free to get in touch so we can talk more!
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How Long Do You Normally Play For?We usually play 2 x 1 hour sets of live music, this can be done as 3 x 40 minute sets as well depending on how you’d like the evening to run. Additional sets can be performed at the extra cost.
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Where are you based?The band was formed in Colchester, Essex but the members now live in Essex, Hertfordshire, and Cambridgeshire! But that doesn't matter, we are very willing to travel for your event! Just get in touch with us and we'll love to talk through all of the details with you!
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Where is your next public gig?Due to being so busy with private functions we seldom play live events. We are adding a few public shows a year in different counties including the odd festival slot. Keep your eye on our social media for updates on all our public performances.
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How far do you travel?We are very happy to travel wherever is required for your event/special day! Fuel costs will be calculated for the location of your event and will be given to you as part of your personalised quote, so you know up front what our expenses would be! Just get in touch and we can work that out for you!
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Can you provide a DJ?Yes, absolutely! We offer a DJ service (run by a member of the band) that plays before and between our sets or until 1am with our upgrade package. We can also play a playlist of your choice provided you send us a playlist at least 1 month before the event.
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What Kind Of Set Can We Expect At Our Event?We like to change up our set to keep things fresh however you can most definitely expect the biggest and best soul/motown/pop bangers from artists such as The Supremes, Four Tops, Michael Jackson, Stevie Wonder, Earth, Wind & Fire, James Brown, Bruno Mars, Chic, Marvyn Gaye, and many more!
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Can You Learn The First Dance At Our Wedding?Once wedding season is underway we can be playing several weddings per week - therefore learning first dances is not something we offer as a band. It might be possible however, for our singer Laura to perform it in solo acoustic style, for an additional fee.
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Are You Loud? The Venue Has A Noise Limiter.All of our instruments are sent through our PA system so the noise levels can controlled by a master volume control. We also use an electric drum kit which helps us bring our overall sound level to below 80 decibels. If you're concerned about the specifications of your particular venue, please get in contact with us!
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Do You Have Your Own Lighting?Yes, we have an array of professional grade lighting which we will bring included in the cost.
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What happens if a band member is ill or tests positive for COVID before a scheduled performance?To make sure that Jupiter Ray continues to provide the ultimate standard of entertainment, we have an extended family of experienced, trusted musicians poised to perform at any time. This means you can relax knowing that Jupiter Ray will always have talented musicians ready to perform. Rest assured, no matter which 4 members of the Jupiter Ray family will be performing on your big day, we'll be ready to bring our A-game and deliver the signature Jupiter Ray experience! In the extremely rare and unlikely event that a member falls ill days leading up to your event and no cover can be found, we are able to offer a DJ only service at a suitably reduced rate - safeguarding your event to make sure no matter what, your evening entertainment is covered.
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How Long Does It Take You To Set Up?Ideally, we need 1.5 hours to set up and sound check so there is no undesirable feedback (horrible squealing noises). We can arrange our arrival time with you if there are any special requests.
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Are there any hidden costs?No! Once we've discussed your requirements and offered your quote the price for your event is fixed. Should you requirements change and you need an earlier arrival, later finish or any amendments to the initial agreement this would likely incur additional cost.
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